VVX600 Expansion Module Configuration

awilk54
Occasional Visitor

VVX600 Expansion Module Configuration

I am trying to configure my new expansion module with my VVX600 phone. I am using a Lync 2013 enviornment and get the VVX 600 phone working just fine. I read through the administrator guide for 5.3 version firmware. I see where you can configure flexable line keys and assignment. My problem is that if I configure those settings in the reg-advanced.cfg file and then apply that file name 00000000.cfg file, when my phone boots, it will just be blank and not registered. Am I configuring the correct configuration file? Any help would be great. Thanks.

Message 1 of 20
19 REPLIES 19
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX600 Expansion Module Configuration

Hello awilk54,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 12, 2012 Question: Can I change / re-assign the appearance of  Line, BLF, Speed Dial and Presence Keys?

Resolution: Please check => here <=

 

You need to ensure that you are also assigning the actual line.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 20
awilk54
Occasional Visitor

Re: VVX600 Expansion Module Configuration

Thank you for the response. I have seen that article. The article lacks explanation on what configuration file you use to configure those line key paramaters and how to apply that so that the phone pulls the proper config on boot.

Message 3 of 20
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX600 Expansion Module Configuration

Hello awilk54,

The community's VoIP FAQ contains a multitude of articles like for example this post here:

Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=

 

Based on the above you can simple create your own file and load it via the  000000000000.cfg or manually created <mac>.cfg


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up posts.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 4 of 20
Robin_Honeywell
Advisor

Re: VVX600 Expansion Module Configuration

Can you share your CFG file - or part of? I can have a look in my Lab as I'm working towards the same thing.

Message 5 of 20
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX600 Expansion Module Configuration

Hello Robin,

its pretty simple and examples  => here <= can be used. You just need to adopt it to what you want to do.

 

The important part is that if you enable flexible line key you must ensure you assign the line (LYNC) or if multiple lines (SIP only)  or it will not appear in the phone.

 

You then add either presence (LYNC) or blf for Busy Lamp occurrences.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 6 of 20
awilk54
Occasional Visitor

Re: VVX600 Expansion Module Configuration

Thank's for your response. I see that information you posted. My question is the following. When my phone boots, my 00000000000.cfg files is set to load my shared.cfg and [macaddress]-lync.cfg file. If I configure the reg-advanced.cfg file with 

<example lineKey.reassignment.enabled="1" 
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.5.category="Presence"
lineKey.6.category="Presence"
lineKey.7.category="Presence" />

Then when my phone boots, it is blank and doesnt register and gives me a service unavailable message. If i remove my reg-advanced.cfg file from boot, then my phone boots normal.

 

My question is where do I configure the linekey.reassignment paramaters? Do i place them in my shared.cfg? Or am i missing something when tyring to use the reg-advanced.cfg file. Thanks. 

Message 7 of 20
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX600 Expansion Module Configuration

Hello awilk54,

You do not need separate files, you can simply dump any change you make into one big file.

 

Most installations hardly need any parameters anyway. If you want you can split configuration files into different files for each major change.

 

please ensure that you keep the XML formatting or the phone will ignore the configuration or parts of it if the XML structure is broken.

 

Simply open the file with something like XML notepad 2007 and it will tell you if the structure is broken and where.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 8 of 20
awilk54
Occasional Visitor

Re: VVX600 Expansion Module Configuration

Thanks for the reply. By chance do you have a production configuraiton file you can share? I am still getting blanks on my console when editing the like key information.

Message 9 of 20
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX600 Expansion Module Configuration

Hello awilk54,

the FAQ post I replied with above should show these examples.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓ SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 10 of 20