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Hi,

 

A couple of months ago, since I upgraded our office phone's software, the phone has stopped allowing me to answer it.  It'll ring and ring, but when I pick it up, it'll continue to ring, and when I speak into the handset, nothing happens - the caller can't hear me.  I can call out fine - no problems.  But the phone won't answer now, and it makes taking customer phone calls rather tricky.

 

Thanks,

 

Patrick Fitzgerald

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