SNMP support for Soundpoint IP phones

Occasional Visitor

SNMP support for Soundpoint IP phones

I have over 100 Polycom Soundpoint IP phones on my network.  Unfortunately, the polycom firmware on these phones doesn't support SNMP so my network management system can't properly identify and monitor these network devices.  Can polycom add snmp support for these phones?  That would be very helpful.  Thanks

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Polycom Employee & Community Manager

Re: SNMP support for Soundpoint IP phones

Hello hpitman,

welcome to the Polycom Community.


SNMP is not supported on any of our phones.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

You may want to look at:


Nov 10, 2014 Question:How can I check the status of a Polycom SoundPoint IP, SoundStation IP or a VVX Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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