With the introduction of UCS 3.3.0 Polycom Phones no longer depended on the matching sip.cfg / phone1.cfg files.
When running a UCS release the Phone's software would always contain it’s standard values and would only need to be provisioned with additional files containing a customer configuration.
Customers who had been using their own specific sip/phone1 files in the past are recommended to utilize the Polycom cfcUtility from => here <=
Above DOS command line based tool enables the conversion of individual customer configuration files to strip / change standard values or changed parameters.
Usage: %> cfcUtility --target <path> [--extensions ext1[,ext2,ext3] --changed <path> --nondefault <path> --removed <path> --warning <path> --reportonly --force --append ] Options: -t, --target Required. Path to a file or directory to convert. When pointing to a directory, all files in that directory matching requirements will be converted. Candidate files are xml (not encrypted or binary) files with file extension .cfg. (unless changed via the --extensions parameter.) This utility will ignore MAC.cfg files and files that have been previously converted. -r, --reportonly Optional. Setting this option will generate only reports to files as configured (see below options). No files will be modified. It is recommended you run this and assess the reports before finalizing your changes. -w, --warning Recommended. Filename where a report on specific warnings about your configuration can be recorded. If this option is not specified the default filename IMPORTANT_UC330_WARNINGS.txt will be used. -c, --changed Recommended. Filename where a report on all parameters being removed or changed due to deprecation can be written. If not set a default filename of ChangedParameters.txt will be used. -n, --nondefault Recommended. Filename where a report on all parameters found in your configurations that have non default values when compared against the UC Software 3.3.0 values. If not set a default filename of NonDefaultValues.txt will be used. -x, --removed Optional. Filename where a report on all parameters in your configuration files whose values are obsolete, unrecognized, or default as compared to UC Software 3.3.0 values. These parameters will be removed from your files. If not set a default filename of RemovedParameters.txt will be used. -e, --extensions Recommended. When the target is a directory containing more files than just configuration files, set this option to specify the file extensions of your config files. If unset, 'cfg' files will be assumed. Format for this parameter is a comma separated list. example: --extensions cfg,conf,xml -a, --append Optional. By default, all the above reports will be overwritten on subsequent executions of this utility. Specify this option to append to the files rather than overwrite them. -f, --force Optional. On execution, a marker is placed in all converted files. On subsequent executions, this utility will ignore those files. Set this option to disregard that marker and force a translation a second time. This is not recommended and depending on your configuration can create invalid unrecognized parameters. -h, --help Show this text.
A typical command would look like this:
cfcUtility.exe –t sip.cfg -f
Above would convert a sip.cfg within the directory and remove all standard parameters and change any parameter that has a new syntax since UCS 3.3.0.
It will overwrite the exisiting sip.cfg and create additional files highlighting the removed files, any warnings that appear and keep a record of the changed values.
Note: Windows 7 enables to open a Command Window in the currently highlighted Directory within Explorer via pressing shift and right clicking on the name as shown below
If official support is required please check how to phone or open a case here----------------