Missing files, config. reverted
This message displays when errors in the configuration and a failure to download the configuration files force the phone to revert to its previous (known) condition with a complete set of configuration files.
This will also display if some or all files listed in the CONFIG_FILES="" Section within the <MAC Address>.cfg or 000000000000.cfg file are not present on the provisioning server.
The location of the Warnings menu varies by model:
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
