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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

The possibility to update a Polycom VVX 1500 Business Media Phone to UCS Software 5.2.0 via the Web Interface has been removed

 

Please follow the Technical Bulletin 695 => here <= for details on the Upgrade procedure

 

UC Software 5.2.0 changed the file format size of the actual application.

 

To upgrade the VVX 1500 phone to UC Software 5.2.0, you need to make changes to UC Software and BootBlock software components, and update the BootBlock to version 3.0.4.

 

NOTE: If you do not make these changes to the UC software and BootBlock, the phone will become non-operational !

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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