Polycom's official Engineering Advisory 62475 Using Statically Configured Busy Lamp Field with Polycom(r) SoundPoint(r) IP and VVX(r) Phones => here <= describes how to utilize a Call Park setup with an Digium Asterisk server.
Configuration on the Polycom phone end (example with 3 Park postitions)
<web attendant.resourceList.1.address="700"
attendant.resourceList.2.address="701"
attendant.resourceList.1.label="PARK"
attendant.resourceList.2.label="Park701"
attendant.resourceList.1.type="automata"
attendant.resourceList.2.type="normal"
attendant.resourceList.3.address="702"
attendant.resourceList.3.label="Park702"
attendant.resourceList.3.type="normal"
attendant.resourceList.4.address="703"
attendant.resourceList.4.label="Park703"
attendant.resourceList.4.type="normal"
/>
Configuration on the Asterisk SIP Server end (features.conf
parkext => 700 parkpos => 701-720 context => parkedcalls parkinghints => yes
Configuration on the Asterisk SIP Server end (extensions.conf
NOTE: Please include the parkedcalls context !
[parkedcalls]
exten => 701,hint,park:701@parkedcalls
exten => 702,hint,park:702@parkedcalls
exten => 703,hint,park:703@parkedcalls
exten => 704,hint,park:703@parkedcalls
NOTE: Any Asterisk related questions need to be discussed in the Digium community!
After booting up the Phone will display the functionality like this:
An incoming or Outgoing call will be parked by pressing the PARK Line Key.
- The first free Park position is being used.
- The parked call will come back to the phone once the parkingtime => within the features.conf on the Asterisk end has expired.
Returning to the BLF Line View
VVX500 / VVX600
Swipe to left during active call
VVX300 / VVX310 / VVX400 / VVX410
Select More and then select Lines
Troubleshooting:
Phone Booting up
Parking the call
Retrieving the call
