[FAQ] How can I display my phone Extension rather than the Username using LYNC?

Polycom Employee & Community Manager

[FAQ] How can I display my phone Extension rather than the Username using LYNC?

Option 1:


UCS 5.0.2 or later changed the behaviour in displaying the registration name rather than the Extension Number.


UCS 5.0.1 or earlier:




UCS 5.0.2 or later:




In order to change this back to the prior behavior please use:


<nameURI reg.1.useTelUriAsLineLabel="1" />


Option 2


Changing the Line Label manually to a desired name.


LYNC usually utilizes the User Logon / SIP URI to populate the Line Label on the Phone.


The above result may not be desirable




Change via the Web Interface:




or Configuration file:


reg.1.label="Steffen Baier"






If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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