[FAQ] How can I change the Menu Language of my Phone?

Polycom Employee & Community Manager

[FAQ] How can I change the Menu Language of my Phone?

In order to change the Menu Language the Phone running SIP 3.2.5 or older needs to download the Dictionaries from a Provisioning Server.


NOTE: Trying to change the Language on SIP 3.2.x or older used to cause an Error Message to be displayed if no Provisioning Server was present!


Since UC Software 3.3.0 this is no longer needed for the most common Languages.


You can change the the Language via the Phone GUI manually:


Press Menu Key => select Settings => select Basic => select Preferences => select Language


Choose a Language of your choice and depending on the SIP / UC Software the Phone will either load the Dictionary from the Provisioning Server or just change the Language.


You can also set this via a provisioning file.


An example for German would look like this:


<lcl lcl.ml.lang="German_Germany"/>


NOTE: Please ensure to consult the Admin Guide as the command may very depending on the SIP / UC Software Version


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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