The SPIP320, SPIP321, SPIP330, SPIP331 and SPIP335 only offer the Abc, abc or 123 input mode.
This is as designed and the following workaround can be used if a Username or Password containing a capital Letter after the first letter like SuperUser is needed to be added.
Once the First letter has been added in capitals the Phone automatically switches to lower case mode.
the new added character is shown as lower case
When the Arrow Up / Navigation Up Key is pressed straight after adding the new Character it will automatically change into a capital character.
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
