[FAQ] How can I add a server based DND / do not disturb and / or Call Forward

Polycom Employee & Community Manager

[FAQ] How can I add a server based DND / do not disturb and / or Call Forward

Polycom officially supports Device Feature Key Synchronization signaling in order to set a server based Do Not Disturb or Call Forwarding status.


A document detailing this functionality has been made available by our Partner Broadsoft and is attached => here <=


A post discussing this functionality can be found => here <=


NOTE: It is important to understand that Polycom only discloses above mentioned functionality and any additional other solutions are under a Non-disclosure agreement.


The described and supported solution works via SUBSCRIBE and NOTIFY


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections