[FAQ] Finding the default values for configuration parameters for Polycom Phones

Polycom Employee & Community Manager

[FAQ] Finding the default values for configuration parameters for Polycom Phones

Polycom does not always release a new Administrator Guide for every individual UC Software Release.


Newly introduced Parameters are usually included within the Software accompanying Software Release notes.


It may be desirable to verify the standard values or the minimum and maximum values for any configuration Parameter.


Since the introduction of UC Software 3.3.0 the \Config Subdirectory included in a downloaded Software from the Polycom support Page => here <= contains a file called polycomConfig.xsd




The above file holds the definition of all available parameters and their values


Example parameter voice.rxQos.avgJitter


xsd:attribute name="voice.rxQos.avgJitter" type="UInt_0_80">
  <xsd:annotation><xsd:documentation>number min 0 max 80 default 20.</xsd:documentation></xsd:annotation>


More details on XSD can be found => here <=


Since UC Software 4.0.0 the Web Interface itself also shows the parameters within the Field Help section:




The above shows the reg.1.protocol.SIP parameter.




The above illustrates the SNTP Server parameter actually being device.sntp.serverName shown in the "special" Device Parameter => here <=


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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