[FAQ] Do Polycom phones support wildcard certificates?

Polycom Employee & Community Manager

[FAQ] Do Polycom phones support wildcard certificates?

UC Software 6.4.0 for compatible VVX phones added a wildcard certificate configured on both the SIP and LDAP servers.


Other Poly phones do not support wildcard certificates. For these phones, we only support wildcards for Skype for Business. 


UC Software 4.0.0 added the ability to disable the Common Name validation and therefore partly use utilize certificates with Poly phones.


This allows a customer to utilize a certificate like:




The following configuration parameters can be utilized (check against the Admin Guide:



Provisioning or SIP registration can also be enabled / disabled via the Web Interface




If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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