[FAQ] Daisy chaining a Poly Trio 8800 or Trio 8500
the Trio UC Software 5.8.0 added a new feature that enables to pair two Poly Trio's 8800 or 8500 to cover a larger room.
Set the network device role.Set Trio to be a Hub (primary) or device (slave)On the Hub Trio, select the device to pair toYou may have to set maxDevices higher than 1.Connect to the device and you’ll see a Trio icon for the connected Trio device.
Poly Trio systems must be connected to the same IP network.
Poly Trio systems must be connected to the same network subnet.
The network must support multicast and multicast must be enabled.
Both Poly Trio systems must be running Trio Software UCS 5.8.0AA or later.
NOTE: You can daisy-chain up to two Poly Trio systems to a Poly Trio 8500 or 8800 system for enhanced audio-only when the Poly Trio systems are in Skype for Business, USB Optimized, or Generic Base Profile. You cannotuse Zoom Room PC or Microsoft Teams
If your daisy-chained Poly Trio systems use a paired Poly Trio Visual+, Poly Trio VisualPro, or RealPresence Group Series system for video and content, set the
<web mr.pair.maxDevices="2" />
in addition the Mac Address of the device you want to pair with using
If official support is required please check how to phone or open a case here
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