[Software] Poly Studio X and G7500 3.8.0 was released

Polycom Employee & Community Manager

[Software] Poly Studio X and G7500 3.8.0 was released

Poly G7500, Poly Studio X70, Poly Studio X50, and Poly Studio X30

Poly announces the release of Poly VideoOS 3.8.0-356041 software. This Poly VideoOS software build also contains the following device software versions:


• Poly TC8 3.8.0
• Poly Microphone IP Adapter 3.0.0
• Poly IP Table Microphone 3.0.0
• Poly EagleEye Cube USB camera 1.3.1
• Poly Studio E70 camera 1.1.0


What’s New

These release notes provide information on updates, features, resolved and known issues for systems using Poly VideoOS software with Poly G7500 and Poly Studio X Family systems.

Poly VideoOS 3.8.0 includes the following features:

• Appspace Digital Signage Support
• Attach Multiple Poly TC8 Controllers and Poly Trio C60 Phones to a System
• Hide Task Buttons and PIP on the System Monitor
• Configure Wi-Fi Settings in Microsoft Teams Mode
• Set Device Mode Idle Timeout


Appspace Digital Signage Support


Poly G7500 and Studio X systems support Appspace digital signage.
Using Appspace, you can display alert messages, quick tips, videos, or company messaging on the
system monitor when the system is idle. You must have an Appspace account to configure digital signage on Poly video systems. For more information on Appspace, see Workplace Digital Signage Solution Displays for the Workplace (appspace.com).

Attach Multiple Poly TC8 Controllers and Poly Trio C60 Phones to a System


Poly Video Mode and Zoom Rooms support attaching up to two Trio C60s and up to three Poly TC8’s to a system simultaneously.

Configure Wi-Fi Settings in Microsoft Teams Mode

In Teams Mode, you can now configure Wi-Fi Settings from the System Device Settings menu.

Hide Task Buttons and PIP on the System Monitor 

By default, in Poly Video mode, the system displays task buttons and the local camera view on the front of room monitor. You can now choose to hide the PIP local camera view and task buttons so they don’t cover information you display on the monitor.

Via General Settings > Home Screen in Poly OS mode you can disable the Home Screen Icons and/or Hide the self view



Hide HomeScreen IconsHide HomeScreen Icons


Hide Self ViewHide Self View

Set Device Mode Idle Timeout

By default, the system exits Device Mode shortly after a computer is disconnected from the system. You can now choose the amount of time the system remains in Device Mode after you disconnect a computer from the system. 

Updated Partner Applications


Poly VideoOS 3.8.0 includes updates to the following partner applications:

  • Teams Update APK 2E 1449/
    Teams Admin Agent
    Company Portal App5.0.5088.0

  • Zoom Rooms 5.8.0


Older releases:

  • Older 3.7.0 release >here<
  • Older 3.7.0 release >here<
  • Older 3.6.0 release >here<
  • Older 3.5.0 release >here<
  • Older 3.3.4 release >here<
  • Older 3.3.2 release >here<
  • Older 3.3.1 release >here<
  • Older 3.3 release >here<
  • Older 3.2.3 release >here<

If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections