the default password of your HDX is the Unit's Serial Number, but if it does not work. You can use the "Restore Configuration Button"; It is the Button/Hole that is located below the Power button of the HDX Codec. Just press the button 5-7 seconds, and it will restore to its Default Factory Settings.
The HDX unit will also return to its Original Firmware and you will also set other settings needed (i.e.: Monitors and LAN Properties).
the default password of your HDX is the Unit's Serial Number, but if it does not work. You can use the "Restore Configuration Button"; It is the Button/Hole that is located below the Power button of the HDX Codec. Just press the button 5-7 seconds, and it will restore to its Default Factory Settings.
The HDX unit will also return to its Original Firmware and you will also set other settings needed (i.e.: Monitors and LAN Properties).
Thank you both! I had looked through the manual a bit but had not noticed the pin hole reset button. It took about 15 seconds of holding it down but it finally reset. I tried entering the SN a few times but didn't have any luck. Now I just need my DSL like to work and we'll be in business!
It would be really nice if Polycom stopped using O/0 in their serial unmbers, or used a default like "POLYCOM" that was easy to enter using the handheld remote.... or is there some reason to make it as difficult as possible that I am missing?
