Office365 with Trio 8800

Occasional Visitor

Office365 with Trio 8800


I can't connect to office365 with a trio 8800.

The account I use has a E3 licence with PSTN conferencing add-on.


I have installed the last firmware (


where is the problem?




Message 1 of 2
Polycom Employee & Community Manager

Re: Office365 with Trio 8800

Hello jlaroque,

welcome to the Polycom Community.


  • What have you tried so far?
  • Do you get an error message?
  • Did you check the logs?
  • Did you use the community search and look at other O365 / Trio post's => here < as an example?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2