Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
198 results
Sorted by:
01-31-2012
01:40 PM
We have an HDX 8000 but no longer have the "admin" password on hand. How would we perform a factory reset in order to regain control over this device? Thanks for your help!
07-10-2014
04:26 AM
Dear Team, I need to factory reset the HDX devices through API command. please help HDX 7000 S/V - 3.1.2 Thanks Karthik M
06-22-2011
10:42 AM
We have 3 HDX 8000's and one of them is doing a factory reset when we loose power. I have looked around and have not been able to find anything yet. Any help would be appreciated. &n...
06-09-2016
02:45 AM
Hello I am planning to factory reset Polycom HDX 6000 to reconfigure it, will waranty persist on the product or wil there be any changes after the factory reset? Thank you
05-08-2019
11:47 AM
We have an HDX 8000. We were performing a factory reset when the unit lost power in the middle of the reset. Now the unit is stuck in a boot loop. It comes up to the splash screen a...
05-22-2012
11:29 AM
My company inherited am old Polycom HDX6000 unit. I am trying to set it up from scratch and do a factory reset. I did the actions listed in the pdf guide, but the polycom has been o...
11-09-2017
11:45 AM
1 Kudo
I have a polycom HDX 8000 that will not boot, I have also tried factory resetting the system and it will not factory reset. When the system boots it gets gets to loading Video DSP's and then sis t...
10-31-2014
08:12 AM
...hat hasn't been used for nearly 5 years. Unfortunately, we cannot contact the previous admin who configured the system, so we don't know the admin password. We decided to factory reset it to d...
05-06-2013
01:24 AM
Hello everyone, I have a question about factory reset of HDX Codec. I know how to factory reset HDX codec using reset button. But is there any other way to reset HDX Codec without u...