Good Day We currently have a Polycom HDX7000 unit with one Ceiling Array Microphone connected which is placed at the center of the Board Room table which cannot capture sound f...
sir, My school has a HDX 6000. I have upgraded the unit to the latest version. The remote control stopped working at about the same time so I am assuming I need to upgrade/edit the remote c...
I actually use 3.0.3.1-19040 and i try to upgrade to 3.1.14-56008. I have no more support. It asks for a key and I don't know where I can found the key
I cannot update the firmware of HDX 8000 HD, it's asking for software key. This device is very old, and not supported by Polycom or partners, as the entitlement is expired. What way to u...
Disturbing trends. 1) AES changed from "when available" to "required for all calls" 2) "use room password for remote access" got unticked So I changed it all back to how it was, but after reb...
Hi, I have a HDX 8000 that has had a problem with a sftware upgrade and now all that happens is that the power light starts Blue and approx every 20 secs flashes purple. I have tried to r...
Hi All Does HDX and Group series require a license to share content in a point to point and multipoint call. Can any one please clarify me on this Thanks A...
Could someone please check the attached system log file? A Polycom certified technician has been to site and confirmed that the equipment is in working order. Unfortunately, this is on anoth...