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  • in Video Endpoints
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Studio 50 Firmware Update via USB

by five337 in Video Endpoints
‎10-15-2020 07:52 AM
‎10-15-2020 07:52 AM
Hello,  I am attempting to update over 100 Poly Studio 50s via USB. They are all in MS Teams mode.    If the Poly is on the screen the MS Teams welcome splash screen (the one w...
Show results in replies (1)
  • Hello @five337 ,   Try this with a Fat32 USB Stick:   Download a c...

Poly Studio E70

by giannisd in Video Endpoints
‎10-15-2021 07:02 AM
‎10-15-2021 07:02 AM
Hello all,   We recently bought a Poly Studio E70.   We have not tried it with G7500 or the MTR for Windows yet.   We connected the camera with usb to a computer and try to m...
Show results in replies (1)
  • No problem, my pleasure. Watch out for upcoming E70 releases and subscribe to my blog around Poly P...

Feature Request: Studio X - USB provisioning and I...

by jbass@srcinc in Video Endpoints
‎06-25-2020 09:07 AM
‎06-25-2020 09:07 AM
Model: Studio X30 / Studio X50 Software Version: 3.1.1-216122 It would be beneficial if Studio X devices could be provisioned via USB in addition to exporting/importing a device's c...
Show results in replies (2)
  • Hello @avshch ,   Welcome back to the Poly Community. As already outlined to the ...
  • Hello jbass@srcinc ,   Welcome back to the Poly Community. Posting this in the co...

Studio USB / Studio X50 expansion microphone

by Polycom Employee & Moderator Polycom Video EP PLM Polycom Employee & Moderator in Video Endpoints
‎05-04-2020 02:24 PM
3 Kudos
‎05-04-2020 02:24 PM
3 Kudos
A number of questions have been asked about the functionality of the expansion / extension microphone that is used on the Poly Studio USB and Poly X50.  Please see the attached document. &n...
FAQ on the expansion microphone.pdf (‏101 KB)

Downgrading the Poly Studio x30

by PeterSilie in Video Endpoints
‎09-07-2020 01:11 AM
‎09-07-2020 01:11 AM
...i-Fi ). Therefore,  I  prepared a USB-Stick with the last available Firmware (Poly Studio X Software 3.1.3-220008). I tried it with the tar. gz ,  also unzipped. W...
Show results in replies (1)
  • ...owering on the Studio X as described in the admin guide with a USB stick present?   If t...

Studio USB / Studio X50 expansion microphone

by Nenday in Video Endpoints
‎02-25-2021 01:28 AM
‎02-25-2021 01:28 AM
...ndpoints/Studio-USB-Studio-X50-expansion-microphone/td-p/109697   Thanks.
Show results in replies (1)
  • Hi Nenday, try this one. Studio USB / Studio X50 expansion microphone - Poly Community &n...

Studio X (X30) USB - dongles get hot

by LKVer in Video Endpoints
‎06-22-2021 12:44 AM
‎06-22-2021 12:44 AM
Hi   I just wanted to ask other Community members if they experience the same thing that I do. In X30 that I'm using, if you plug in for example a mouse Bluetooth dongle to USB port (in my c...

Poly Studio X50 - 3.5 Software update went bad

by five337 in Video Endpoints
‎06-23-2021 05:43 AM
‎06-23-2021 05:43 AM
Hello,    I assist in managing 150 Studio X50s for a school district. On Monday morning I noticed a few of them updated to 3.5 over the weekend. When I went to one of them, I had to r...
Show results in replies (1)
  • ...3, 2021  Question : Can I provision a Poly G7500 or Studio X via USB, and what format do I need t...

Poly Studio G40-T wireless USB option

by Polyphasic in Video Endpoints
‎09-24-2021 04:25 AM
‎09-24-2021 04:25 AM
Good Day!   Due to cabling and wiring setup in a meeting room I wanted to check if we are ok to use a wireless USB adapter between Poly Studio Camera and PC in the G40-T bundle.   T...

Studio X50 - USB Device Mode - audio goes bad

by bmgr in Video Endpoints
‎04-19-2020 08:46 PM
‎04-19-2020 08:46 PM
With the displays connected to the X50 turned off after a period of time the audio goes bad as if something in the X50 is going to sleep. The only way to fix is to turn USB Device Mode off then on a...
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