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  • in VoIP / SIP Phones
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[Software] UC Software 7.3.0 was released

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in VoIP / SIP Phones
‎05-09-2022 06:27 AM
1 Kudo
‎05-09-2022 06:27 AM
1 Kudo
...onference EFK states RingCentral Feature Support Bridged Call Appearance (BCA) Monitoring BLF in DND DND Synchronization Zoom Feature Support IP Phone Call Control from Desktop Client P...
polytrio-c60-7-3-0-rn.pdf (‏236 KB) poly-ccx-7-3-0-rn-en.pdf (‏261 KB)
Labels:
  • Trio 8300 7.3.0.16895
  • Trio C60 7.3.0.16840

Mapping softkeys in different call states

by John.Lorenz8x8 in VoIP / SIP Phones
‎03-28-2022 06:06 AM
‎03-28-2022 06:06 AM
Need to map different keys during differing call states Firmware 5.9.4.3247 VVX250 and VVX450 (Assume both will map the same) I have the idle screen completed, but in dialtone and active state I a...
Show results in replies (2)
  • ...oftware version in order to support certain call states. The EFK FAQ has some examples and details: &n...
  • ...er call state up to 50 EFK Lists Is it not possible to relocate the same key in differing call s...

Configuration Assistance

by btv185 in VoIP / SIP Phones
‎03-08-2022 08:59 AM
‎03-08-2022 08:59 AM
I have VVX 450 phones and am trying to configure something that seems like it should be simple yet not working out for me. I hope im not reposting something already covered but have searched and cann...
Show results in replies (1)
  • ...unctionality of a softkey button/use EFK? Resolution: Please check => here&n...

Forward all softkey programing on VVX 250

by Darkrinn in VoIP / SIP Phones
‎01-27-2022 08:02 AM
‎01-27-2022 08:02 AM
Hello   First-time poster here.  I am hoping to find an answer to programing a softkey for a forward/forward all. We just got this system about a month ago and still are working out minor...
Show results in replies (1)
  • ...011 Question: How can I change the functionality of a softkey button/use EFK? R...

Configure transfer softkey to automatically show l...

by EvolutionGroup in VoIP / SIP Phones
‎01-18-2022 12:10 PM
‎01-18-2022 12:10 PM
I have a VVX 500 running UC  5.8.2.4732 generic profile (not skype or lync) and am trying to make transferring calls more intuitive for my users. I'm looking to configure the transfer key t...
Show results in replies (1)
  • ...ou need without the need for an EFK   Best regards   Steffen Baier

DND hack - EFK macros

by mdc in VoIP / SIP Phones
‎10-20-2021 04:05 PM
‎10-20-2021 04:05 PM
Is there a work around, such as an EFK hack on a softkey that could cause a phone to indicate that it is in an active call?     RingCentral either refuses to or is not technically c...
Show results in replies (2)
  • Sorry if duplicated, my original post seems to have disappeared.   Can anyone think of an EFK...
  • ...unctionality of a softkey button/use EFK? Resolution: Please check => here &l...

[Software] UC Software 5.9.7 has been released

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in VoIP / SIP Phones
‎10-19-2021 12:06 AM
1 Kudo
‎10-19-2021 12:06 AM
1 Kudo
Hello all,   we have released UC Software 5.9.7.3480 RTS 46 for older legacy VVX and compatible current VVX phones and Poly SoundStructure VoIP Interface Phones is now released on ...
UC_Software_ReleaseNotes_UCS_5_9_7.pdf (‏466 KB)
Labels:
  • California legislature SB 327
  • UC Software 5.9.7.3480

Polycom Trio 8500 / 8800 - missing Microbrowser an...

by alexxst in VoIP / SIP Phones
‎09-22-2021 04:02 AM
‎09-22-2021 04:02 AM
Hello all, I'm wondering if there is any way to set EFK with preconfigured URL which could cause HTTP GET request and show the HTTP response on device LCD. This works pretty well in VVX series, b...
Show results in replies (1)
  • Hello @alexxst ,   Welcome back to the Poly Community. At present, there is no Mi...

BLF on LCD Expansion module

by Telecomuser in VoIP / SIP Phones
‎08-02-2021 12:09 PM
‎08-02-2021 12:09 PM
I have a VVX601 with LCD Expansion Module running off a 3CX locally hosted PBX.   I have 6 contacts programmed in via the 3CX admin page which appear on the phone display but would like these ...
Show results in replies (1)
  • ...="1" efk.efklist.1.action.string="1" efk.efklist.1.mname="." efk.efklist.1.status="1" /&g...

Make Lines Button Available

by jamimo in VoIP / SIP Phones
‎04-26-2020 12:22 PM
‎04-26-2020 12:22 PM
Hi,   My issue is how to make the 'Lines' button available when using custom softkeys. I already have gone through your KB and found noting related to my issue.   The scenario is like t...
Show results in replies (4)
  • ...eature-Keys-EFK-macros-to-change-softkey/td-p/6544, helped me resolved this issue.   Sample c...
  • Hi Steffen,   Thank you for your prompt reply.   Below are my softkey and efk...
  • ...011 Question: How can I change the functionality of a softkey button / use EFK? R...
  • Hello @jamimo ,   Welcome to the Poly Community. We have no idea what EFK or s...
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