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05-09-2022
06:27 AM
1 Kudo
...onference EFK states
RingCentral Feature Support Bridged Call Appearance (BCA) Monitoring BLF in DND DND Synchronization
Zoom Feature Support IP Phone Call Control from Desktop Client P...
polytrio-c60-7-3-0-rn.pdf (236 KB)
poly-ccx-7-3-0-rn-en.pdf (261 KB)
03-28-2022
06:06 AM
Need to map different keys during differing call states Firmware 5.9.4.3247 VVX250 and VVX450 (Assume both will map the same) I have the idle screen completed, but in dialtone and active state I a...
03-08-2022
08:59 AM
I have VVX 450 phones and am trying to configure something that seems like it should be simple yet not working out for me. I hope im not reposting something already covered but have searched and cann...
01-27-2022
08:02 AM
Hello First-time poster here. I am hoping to find an answer to programing a softkey for a forward/forward all. We just got this system about a month ago and still are working out minor...
01-18-2022
12:10 PM
I have a VVX 500 running UC 5.8.2.4732 generic profile (not skype or lync) and am trying to make transferring calls more intuitive for my users. I'm looking to configure the transfer key t...
10-20-2021
04:05 PM
Is there a work around, such as an EFK hack on a softkey that could cause a phone to indicate that it is in an active call? RingCentral either refuses to or is not technically c...
10-19-2021
12:06 AM
1 Kudo
Hello all,
we have released UC Software 5.9.7.3480 RTS 46 for older legacy VVX and compatible current VVX phones and Poly SoundStructure VoIP Interface Phones is now released on ...
UC_Software_ReleaseNotes_UCS_5_9_7.pdf (466 KB)
09-22-2021
04:02 AM
Hello all, I'm wondering if there is any way to set EFK with preconfigured URL which could cause HTTP GET request and show the HTTP response on device LCD. This works pretty well in VVX series, b...
08-02-2021
12:09 PM
I have a VVX601 with LCD Expansion Module running off a 3CX locally hosted PBX. I have 6 contacts programmed in via the 3CX admin page which appear on the phone display but would like these ...
04-26-2020
12:22 PM
Hi, My issue is how to make the 'Lines' button available when using custom softkeys. I already have gone through your KB and found noting related to my issue. The scenario is like t...
Show results in replies (4)
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...eature-Keys-EFK-macros-to-change-softkey/td-p/6544, helped me resolved this issue. Sample c...
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Hi Steffen, Thank you for your prompt reply. Below are my softkey and efk...
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...011 Question: How can I change the functionality of a softkey button / use EFK? R...
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Hello @jamimo , Welcome to the Poly Community. We have no idea what EFK or s...