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11-23-2022
09:35 AM
Hi there, our situation as it stands is that we had an external client invite our colleagues to a Teams meeting. My colleagues wanted to use our Poly X50 in our boardroom to join the meeting. We tri...
11-09-2022
10:09 PM
Dear all, I purchased a Poly x70 and the performance is good. l tried x30 and x50, they support Microsoft teams rooms. Why Poly x70 cannot support? Will it release in coming updates or...
11-01-2022
01:07 PM
1 Kudo
We have a G7500 and E70 Camera setup running 3.14.1-374010 Firmware on the G7500 and 3.14.1-374010 firmware on the E70 Camera. It's currently running GoToMeeting for the provider, but...
10-07-2022
01:31 PM
After the Poly X50 updated to software release 3.14, the TC8 is stuck at "Successfully paired with Collaboration Area. Checking for Room Controller. Please wait..." Attempting to use it with Microsof...
10-05-2022
01:07 AM
...ystemsetting sipenable False #Enable Prov provisionserverenable true This will initiate the endpoint to SIP register. Is there any undocumented commands that could be used? My goal is to easy re-r...
10-20-2022
08:40 AM
Hello, all. Got a bit of strange issue here and looking for some guidance. I've got two Polycom VVX 601 phones on 6.4.3(B) and I've got them provisioned from a Broadworks distribution. On one, using ...
10-17-2022
03:39 PM
We aren't able to provision new devices in Poly Lens today. When I try and open our provisioning server URL in a browser, it tries to load for a minute or so and eventually I get a "504 Gateway Time-...
10-13-2022
07:10 AM
Hi, I have an issue with MTR. It worked fine but after few hours, no screen on CG8. I tested with another screen connected on HDMI port but "no signal" message. Power off and on, same issue. M...
10-06-2022
07:15 PM
This issue appears to be based on the user and not the phone as it affects every phone the user logs into, but it only effects this user. All my troubleshooting leads me to believe it might be a Skyp...
10-06-2022
08:20 AM
Is there a way to prevent the contacts of a directory.xml file from populating the line keys on a vvx350? Since the directory file uses the <sd> flag, it tries to put them on the buttons. &nb...