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Does Polycom VVX [BLF] send SIP Notify Messages to...

by wcafranklin in VoIP / SIP Phones
Friday
Friday
Apologies if it's a silly question. But I'm using Asterisk 18.15.0 and I want to know for sure if Asterisk is sending SIP Notify Messages to Polycom VVX phones, or are the Phones them selves sending ...
Show results in replies (1)
  • Hello @wcafranklin ,   Welcome to the Poly Community. Both the communities Mu...

Polycom VVX 201

by Helpme in VoIP / SIP Phones
‎05-11-2023 03:17 AM
‎05-11-2023 03:17 AM
I'm sorry I try to find a topic for my issue but I can't find nothing so I ask help.   I have a Polycom VVX 201 and until to find IP address no problem.   But as soon as I type the ip a...
Show results in replies (1)
  • Hello @Helpme ,   Welcome to the Poly Community. Both the communities Must Re...

Custom button on Trio for room control

by olahlacko in VoIP / SIP Phones
‎05-12-2023 01:21 AM
‎05-12-2023 01:21 AM
Dear All, Is there any way to add custom buttons to Trio display? Since the device is capable of restAPI communication, I thought I'd put a button on the interface and assign a custom function (lik...
Show results in replies (1)
  • Hello @olahlacko ,   Welcome to the Poly Community. Both the communities Must...

Edge B configuration encyption

by eric p in VoIP / SIP Phones
‎05-05-2023 06:49 AM
‎05-05-2023 06:49 AM
Hello   I can't find an answer in the KB or in the admin guide so I'm hoping someone can help me out.   i'm trying to provision an Edge B against an existing UCS server which offers enc...
Show results in replies (1)
  • Hello @eric p ,   Welcome to the Poly Community.   I have run this by a coll...

IP501 phone and IP301 phone disable volume buttons

by HunterD21 in VoIP / SIP Phones
‎03-29-2023 01:03 PM
‎03-29-2023 01:03 PM
I was recently tasked with figuring out how to disable the volume buttons on some of the phones in the office and setting a default volume. I had done a bit of googling and messing around with the co...
Show results in replies (1)
  • Hello @HunterD21 ,   Welcome to the Poly Community.   The FAQ contains: &n...

Can't factory reset a VVX250 phone

by JeffH7311 in VoIP / SIP Phones
‎03-21-2023 12:28 PM
‎03-21-2023 12:28 PM
I've read how to factory reset a VVX250 phone but I have one that can't seem to be factory reset. The password is unknown and step 5 where you can press cancel never comes up. The start up process go...
Show results in replies (1)
  • Hello @JeffH7311    I added a video to the factory reset FAQ post on how to fact...

Polycom CX600 Installation issues[lync/skype for b...

by MRC in Microsoft UC Platforms
‎03-06-2023 05:20 PM
‎03-06-2023 05:20 PM
Where can i download lync for polycom cx600, Skype for business is not working. How do i set up polycom IP phone CX600. I have used all the guidelines provided using skype for business but to no ava...
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  • Hello @MRC ,   Welcome to the Poly Community.   I am unsure if this is a jok...

Edge Series Factory Reset and Boot Menu Access

by ja133 in VoIP / SIP Phones
‎02-20-2023 01:51 PM
‎02-20-2023 01:51 PM
I recently purchased an Edge E350, currently on firmware 8.1.0.12774. I have two scenarios that I need to document:   - How do we access the boot menu prior to the phone fully starting up...
Show results in replies (1)
  • Hello @ja133 ,   Welcome back to the Poly Community.   You found the reset p...

Trio 8800 Web Interface replaced by question marks...

by Adam in DC in Microsoft UC Platforms
‎02-14-2023 11:29 AM
‎02-14-2023 11:29 AM
I have four production Trio 8800s and one test Trio 8500 and I've logged into each one of them and their web interfaces all appear to have some kind of display error or corruption where all words and...
Show results in replies (1)
  • As I mentioned before, I did Edge, Edge Incognito and Chrome.  No go.   Finally - I ins...

VVX 250 can't communicate via Ethernet at all - DH...

by Boyan in VoIP / SIP Phones
‎02-14-2023 12:22 PM
‎02-14-2023 12:22 PM
Hi everyone,   So the subject says it all - VVX 250 can't communicate via Ethernet at all - DHCP or static IP?   No VLANs, no nothing, super simple test setup, even when IP is set ...
Show results in replies (1)
  • lol had to disable VLANs by deleting the numerical value, all good   Press the Menu&nb...
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