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10-20-2022
08:40 AM
Hello, all. Got a bit of strange issue here and looking for some guidance. I've got two Polycom VVX 601 phones on 6.4.3(B) and I've got them provisioned from a Broadworks distribution. On one, using ...
10-06-2022
07:15 PM
This issue appears to be based on the user and not the phone as it affects every phone the user logs into, but it only effects this user. All my troubleshooting leads me to believe it might be a Skyp...
10-06-2022
08:20 AM
Is there a way to prevent the contacts of a directory.xml file from populating the line keys on a vvx350? Since the directory file uses the <sd> flag, it tries to put them on the buttons. &nb...
10-03-2022
11:16 AM
We have a second handset successfully registered with the base. The handset indicates on the display that it is sharing the same extension. A call can be placed by the second handset succ...
08-11-2022
07:55 PM
Hello to everyone in the community. This is my first time posting here. Please excuse my ignorance and lack of telephony experience. Bottom line, I don't know if this is a phone configuratio...
08-05-2022
04:39 PM
This seems to be a new issue. And I'm not the primary phone guy in my organization but I will give all info I can. We primarily have VVX 201, 600, and 601's in our organization. We use Skype...
07-29-2022
07:09 AM
The goal was to create a "Front Lobby" Common Area Phone using an older VVX500 connected to the Teams SIP Gateway. I don't think this issue has anything to do with the Teams SIP Gateway - and i...
07-28-2022
01:38 PM
I see that firmware version 7.3.1 for the Poly CCX phones is now available for deployment from the Teams Admin Center. In the release notes the only change listed is "Microsoft Teams version rollback...
07-20-2022
06:25 AM
Hello, I am trying to enable VVX pagination on my polycom VVX450 per this article: https://docs.poly.com/bundle/ucs-ag-6-0-0/page/r3189005.html When I export a configuration fi...
06-08-2022
08:10 AM
This would be a very odd question and Polycom support basically gave up and told me to return the D230 base. The D230 base was pre-programmed by Centurylink and we are in the midst of changing ...