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05-22-2023
02:59 AM
One of our clients is asking the below. Please can I get some advice or log a ticket to find out the Poly roadmap for their Teams Certified Android meeting room devices, e.g. Poly Studio X50/TC8 We...
04-23-2023
11:09 AM
Using both Studio X30 and X50 devices with the TC8 Panels. All using up to date firmware: Studio X - 4.0.0.376092 TC8 Panel - 4.0.0-210907 Teams App - 1449/1.0.96.2023041207 &n...
04-19-2023
02:02 PM
We have a few Poly Studio X30 and X50 units setup in Teams Room mode. They have the most recent firmware of: 4.0.0.376092 for the Studio X units 4.0.0-210907 for the TC8 We w...
04-10-2023
07:38 PM
Hi all, just wondering if anyone has tried using a mouse on a G7500 or X series. In Teams mode, using a single screen, you are able to click on the screen and select some of the usual options y...
03-23-2023
06:38 PM
Had a question on if it is possible with a dual screen set up when sharing content on a poly device to be able to set up as a dual screen content like you would get with a PC where you can extend the...
02-16-2023
08:13 AM
We have two Poly TC8s on version 3.14.0-210851 which are both paired to StudioX50s on version 3.14.2-378005. The X50s report that they're up to date. The TC8s says "Version Found:&...
03-06-2023
03:22 AM
We have a large Poly estate > 150 teams rooms over many sites, and we are facing serious issues running our services. With the Poly X bars suddenly freezing and becoming unusable - needing a...
02-26-2023
10:29 AM
1 Kudo
Hello, I have been experiencing issues from time to time where some of my devices show offline in TAC, where others show online. All devices are in the same location and all in the same management su...
01-03-2023
08:14 AM
Hello, in the Poly video tutorial https://support.poly.com/support/s/article/Poly-Studio-Small-Medium-Room-Kit-Setup-for-Windows, at 2'30" mark it advises installing '1080p limited EDID...
02-01-2023
04:27 AM
Good afternoon, In one of our projects we have to extend USB transmission to be able to use the Device Mode in the Poly system. The G7500 codec, which is utilized, is located at the server r...