Search the Community
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
290 results
Sorted by:
04-04-2022
02:37 PM
Hi all, we have an RPRM install with local users configured for when LDAP breaks, we noticed a couple of them have disappeared in the last week when LDAP was being spotty and we had to use l...
03-02-2022
09:45 PM
Hi experts, We deployed IPv6 recently on our intranet. When I attempted to input ipv6 address on my rpcs1800 I found the IP version dropdown box is grey so the value could not be changed to ...
02-07-2022
05:34 AM
I have noticed that some newer version of the VVX 250 phones can't be added to PRM because the serial numbers are rejected. Can this be fixed by updating the endpoint model definition file? Unfortuna...
10-09-2021
04:34 AM
Hello Poly community, Please i need from you a little help. i m facing a small problem with IVR on my RPCS when i want to add an IVR i got this Error failed to add ...
01-25-2021
07:53 AM
We looking at rolling out the Trio-Teams-RealConnect-Line2-unregistered-Template as a profile deployment to over 100 devices (Combination of Trio 8500 & 8800 model devices). However as t...
06-23-2020
12:26 AM
Hello dear experts i have deployed the software version 1.2.0 in resource manager and put it on the endpoint models. But the studios are not upgraded via resource ma...
03-06-2020
03:06 AM
Hi! We have Real Presensce Collaboration Server 1800 with software 8.8.1.2630 installed. Now i want to upgade server to 8.9.0 release and there is one problem. I downloaded file RPCS1800_...
07-01-2020
07:12 AM
Hello, I would like to know if it is possible to get the latest Log Helper software version? I found this link but it is not available anymore: http://log-helper-server.t4.polycomsupport.i...
02-24-2020
01:20 AM
Hi folks we have introduced the Resource Manager in our company I need to manage the Resource Manager Do you know if there are any helpful learning materials for the resoruce manager?
07-01-2019
07:28 PM
Wondering if this is possible, I have tried to figure this out myself with no luck. We are provisioning Trio's with RPRM. We also do this with GroupSeries. When we provision a...