Apologies if it's a silly question. But I'm using Asterisk 18.15.0 and I want to know for sure if Asterisk is sending SIP Notify Messages to Polycom VVX phones, or are the Phones them selves sending ...
One of our clients is asking the below. Please can I get some advice or log a ticket to find out the Poly roadmap for their Teams Certified Android meeting room devices, e.g. Poly Studio X50/TC8 We...
Hi, my USB dongle has lost connection with headset somehow. When I plug in the dongle it starts flashing for some time and lights off. However OS "thinks" that it works, while it is detected normally...
I'm sorry I try to find a topic for my issue but I can't find nothing so I ask help. I have a Polycom VVX 201 and until to find IP address no problem. But as soon as I type the ip a...
Dear All, Is there any way to add custom buttons to Trio display? Since the device is capable of restAPI communication, I thought I'd put a button on the interface and assign a custom function (lik...
Hello I can't find an answer in the KB or in the admin guide so I'm hoping someone can help me out. i'm trying to provision an Edge B against an existing UCS server which offers enc...
Hi all. We onboarded 100 x VVX 300 devices into Poly Lens with Poly "Lens Assisted Provisioning" into Microsoft Teams SIP Gateway (we planned another 100 to be on-onboard in near future). N...
Using both Studio X30 and X50 devices with the TC8 Panels. All using up to date firmware: Studio X - 4.0.0.376092 TC8 Panel - 4.0.0-210907 Teams App - 1449/1.0.96.2023041207 &n...
We have a few Poly Studio X30 and X50 units setup in Teams Room mode. They have the most recent firmware of: 4.0.0.376092 for the Studio X units 4.0.0-210907 for the TC8 We w...
Hi all, just wondering if anyone has tried using a mouse on a G7500 or X series. In Teams mode, using a single screen, you are able to click on the screen and select some of the usual options y...