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Does Polycom VVX [BLF] send SIP Notify Messages to...

by wcafranklin in VoIP / SIP Phones
Friday
Friday
Apologies if it's a silly question. But I'm using Asterisk 18.15.0 and I want to know for sure if Asterisk is sending SIP Notify Messages to Polycom VVX phones, or are the Phones them selves sending ...
Show results in replies (1)
  • Hello @wcafranklin ,   Welcome to the Poly Community. Both the communities Mu...

Poly Android devices upgrades roadmap

by Tiberiu in Video Endpoints
‎05-22-2023 02:59 AM
‎05-22-2023 02:59 AM
One of our clients is asking the below. Please can I get some advice or log a ticket to find out the Poly roadmap for their Teams Certified Android meeting room devices, e.g. Poly Studio X50/TC8 We...
Show results in replies (1)
  • Hello @Tiberiu ,   Welcome to the Poly Community.   Via the Medium of a comm...

Voyager Legend has lost connection with USB dongle

by KrisKK in Bluetooth Headsets
‎05-19-2023 05:10 AM
‎05-19-2023 05:10 AM
Hi, my USB dongle has lost connection with headset somehow. When I plug in the dongle it starts flashing for some time and lights off. However OS "thinks" that it works, while it is detected normally...
Show results in replies (1)
  • So i found the procedure how to pair headset with dongle. I did it and it works again. Why it was u...

Polycom VVX 201

by Helpme in VoIP / SIP Phones
‎05-11-2023 03:17 AM
‎05-11-2023 03:17 AM
I'm sorry I try to find a topic for my issue but I can't find nothing so I ask help.   I have a Polycom VVX 201 and until to find IP address no problem.   But as soon as I type the ip a...
Show results in replies (1)
  • Hello @Helpme ,   Welcome to the Poly Community. Both the communities Must Re...

Custom button on Trio for room control

by olahlacko in VoIP / SIP Phones
‎05-12-2023 01:21 AM
‎05-12-2023 01:21 AM
Dear All, Is there any way to add custom buttons to Trio display? Since the device is capable of restAPI communication, I thought I'd put a button on the interface and assign a custom function (lik...
Show results in replies (1)
  • Hello @olahlacko ,   Welcome to the Poly Community. Both the communities Must...

Edge B configuration encyption

by eric p in VoIP / SIP Phones
‎05-05-2023 06:49 AM
‎05-05-2023 06:49 AM
Hello   I can't find an answer in the KB or in the admin guide so I'm hoping someone can help me out.   i'm trying to provision an Edge B against an existing UCS server which offers enc...
Show results in replies (1)
  • Hello @eric p ,   Welcome to the Poly Community.   I have run this by a coll...

All VVX phones (Poly Lens managed) in a reboot loo...

by Stanislav (Massive IT) in Poly Lens
‎04-24-2023 10:45 AM
‎04-24-2023 10:45 AM
Hi all.   We onboarded 100 x VVX 300 devices into Poly Lens with Poly "Lens Assisted Provisioning" into Microsoft Teams SIP Gateway (we planned another 100 to be on-onboard in near future). N...
Show results in replies (1)
  • Hello Stanislav, We have been experiencing the same problem since Friday (21.04.2023). All the imp...

Studio X devices in Teams Mode - Using different V...

by JordanCN in Video Endpoints
‎04-23-2023 11:09 AM
‎04-23-2023 11:09 AM
Using both Studio X30 and X50 devices with the TC8 Panels.  All using up to date firmware:   Studio X - 4.0.0.376092 TC8 Panel - 4.0.0-210907 Teams App - 1449/1.0.96.2023041207 &n...
Show results in replies (1)
  • Hi,   sorry, but you can´t do that. If you use Studio X in Teams Mode, you can´t use the Stu...

Change settings on TC8 remotely

by JordanCN in Video Endpoints
‎04-19-2023 02:02 PM
‎04-19-2023 02:02 PM
We have a few Poly Studio X30 and X50 units setup in Teams Room mode.  They have the most recent firmware of:   4.0.0.376092 for the Studio X units 4.0.0-210907 for the TC8   We w...
Show results in replies (1)
  • Hello @JordanCN ,   Welcome back to the Poly Community. As this is using our Pa...

Mouse on G7500 (MTRoA) with dual screen in MS Team...

by Chris A in Video Endpoints
‎04-10-2023 07:38 PM
‎04-10-2023 07:38 PM
Hi all, just wondering if anyone has tried using a mouse on a G7500 or X series.  In Teams mode, using a single screen, you are able to click on the screen and select some of the usual options y...
Show results in replies (1)
  • Thanks Stefan, posting in the community is to get an idea as to whether there is a problem before I...
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