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10-17-2022
03:39 PM
We aren't able to provision new devices in Poly Lens today. When I try and open our provisioning server URL in a browser, it tries to load for a minute or so and eventually I get a "504 Gateway Time-...
08-22-2022
02:06 PM
Hi all, We have a number of Poly desk phones signed in to Microsoft Teams. We want to manage settings such as admin password, web admin and screen capture with Poly Lens, but we want to mana...
08-18-2022
06:25 PM
I sort of already asked a message in this vein but it's still an issue. I just got finished moving all our phones to Poly Lens. Our models consist of VVX 201, 600, and 601. We use them in tandem with...
04-20-2022
12:39 PM
...Int) but is of type 7 (Bool)
000018.853|so |*|00|Configuration files: 000000000000_profile.cfg
000018.853|so |*|00|Configuration file "000000000000_profile.cfg" SHA1 digest: a...
03-28-2022
02:39 AM
Hi, are there more people which encounter a issue with updating the Studio P5 in Poly Lens Desktop Updating software progress bar keeps at 0% and a message appears with Software Update failed....
02-25-2022
06:55 AM
Hi... I have notice that all my defined rooms in Lens is not present in the "Rooms" overview. But if I look into "Sites" or on a device, the rooms are there. Is it just me or do an...
11-24-2021
12:19 AM
HI... Reading the Poly Lens documentaion, it is stated that I should be able to import a CSV file with devices settings, like in RPRM..... But I can't find the link in Poly Lens. Am I the o...
05-28-2021
01:47 AM
Hi Community, there should be controls in Poly Lens Desktop for the Studio P5. See also a article (screens) from Y iwagish (Poly Lens Desktop - Poly Studio P5 設定 - Poly Community) But at ...
04-27-2021
06:34 AM
Device on old firmware 3.2.1.????? changed to Teams (from Zoom), after reboot gave me option to register & it appeared fine on Lens portal. Then upgraded (local web gui login) to 3.3.2-286...
12-15-2020
08:26 AM
Need documentation for the connectivity needed for devices to connect to Lens.