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  • in Microsoft UC Platforms
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CCX500 Initial Configuration Provisioning

by markysparky in Microsoft UC Platforms
‎09-28-2021 10:53 PM
‎09-28-2021 10:53 PM
Hi All Is there a way to provision the initial configuration on CCX500 (password, EULA, timezone etc ?) in a Teams mode phone ? I believe I have read recently this is not possible but wanted to c...
Show results in replies (3)
  • ...he term EULA >here< finds these two results >here< and >here<    A...
  • ...onfiguration to bypass the EULA and have it default to Team with Bluetooth disable.  Regarding to your c...
  • Thank you Steffen for pointing out those articles, they were of great assistance. Looks like i nee...

FTP Provisioning for Teams based CCX600 Phones

by Satori in Microsoft UC Platforms
‎05-21-2020 06:39 AM
‎05-21-2020 06:39 AM
...bsp;   While a majority of the settings would be controlled by Teams at the end of the day, I want to be able to provide initial software upgrades (i.e.: first boot), Accept the EULA, Set phone t...
Show results in replies (2)
  • ...oftware, EULA, Teams mode etc) you cannot (to my own personal knowledge) set Teams specific f...
  • ...bsp; I also did a factory reset to the phone to test the behavior and the phone skips the EULA now a...

CCX500 ZTP Issue

by Trueman1991 in Microsoft UC Platforms
‎08-21-2020 04:04 AM
‎08-21-2020 04:04 AM
...rom PDMS-E.   This works as expected with the VVX/Trio devices and they are very much plug and play.   With the CCX devices we have noticed that the provisioning doesnt kick in until the EULA...
Show results in replies (1)
  • Hello ,   Welcome back to the Poly Community.    Using a similar configurati...

BToE is disabling audio though USB Speakers

by BaldingAdmin in Microsoft UC Platforms
‎10-20-2017 09:11 AM
‎10-20-2017 09:11 AM
We've started deploying VVX handsets (mostly 311 but some 600s) using the BToE (1.0.0) to authenticate. I've had a few users complain that after they installed the BToE application the could no ...
Show results in replies (1)
  • ....com/content/support/North_America/USA/en/eula/ucs/uc-agreement-btoe-3-6-0.html  

SIlent install BToE 3.4.0 issues with signed certi...

by jakel in Microsoft UC Platforms
‎12-14-2016 11:14 AM
‎12-14-2016 11:14 AM
Hello, We are attempting to deploy 3.4.0 silently and are running into the security promp for installing the device software. We have attempted extracting and installing several digital certificates...
Show results in replies (1)
  • ...upport.polycom.com/content/support/North_America/USA/en/eula/ucs/ucagreement_btoe341.html    

Lync - VVX Music on Hold

by IPCMike in Microsoft UC Platforms
‎12-12-2013 08:33 AM
‎12-12-2013 08:33 AM
Is Music on Hold now supported with VVX phones in a Lync 2013 environment, with the latest version of UCS?
Show results in replies (2)
  • ...olycomService/support/us/support/eula/ucs/UCagreement_5_0_1_combined.html
  • Hello all, welcome to the Polycom Community. The currently latest UCS 5.0.1 and prior versi...

Devices Showing Offline In Teams Admin Center

by CBTECH in Microsoft UC Platforms
‎08-30-2021 08:31 PM
‎08-30-2021 08:31 PM
So, nothing has changed on our side and we've started seeing about half of our devices showing 'Offline' in the teams admin center.     Our devices are either on 7.0.2 or 7.0.3B, bot...
Show results in replies (1)
  • ...he Web Interface enabled, EULA accepted, Time Server and the language set and also have the screen c...

Where is - UC Software 5.4.5 Rev G and 5.5.1 Rev ...

by admcclendon in Microsoft UC Platforms
‎02-07-2017 07:49 AM
‎02-07-2017 07:49 AM
I went to the downloads site and do not see these revisions, am I missing something? Thank you.
Show results in replies (2)
  • ...olycomService/support/us/support/eula/ucs/UCagreement_split_5_5_1.html and I get 5.5.1 A as I already h...
  • Hello admcclendon , welcome back to the Polycom Community. They should be restored shortly...

trio 8800 Issue during sharing a video

by almas7 in Microsoft UC Platforms
‎10-11-2018 02:37 AM
‎10-11-2018 02:37 AM
We are facing issues during a skype for business meeting when there is a Trio: partecipants can't listen audio of a video shared via power point. We have tested People+Content IP&nbs...
rp-trio-skype-for-business-user-guide-5-5-4.pdf (‏1,487 KB)
Show results in replies (1)
  • Hi, end user would know if video sharing is supported by Polycom Trio 8800. Otherwise we shoul...

Fixed IP for Polycom Hosted Server

by Ruslan Bakharev in Microsoft UC Platforms
‎03-31-2021 11:24 AM
‎03-31-2021 11:24 AM
Hello guys,  Steffen,   Well I see it's quite often topic here. I have a CCX500 on  some Asian market in our company which fails to update the firmware for Teams Profile (withou...
Show results in replies (1)
  • Hello @Ruslan Bakharev    for Teams it is important to ensure prov.startupC...
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