Hello, I have a questions about MTR and third-party join: Do we need an additional license to use it or once it's enabled following the Microsoft guide we can just forward meetings t...
...64021 (for the video bars x30 / x50 ) but for the TC8 the firmware is stuck at 3.11.0-210686 . In the latest app version you can join Zoom calls from the teams interface, this w...
I understand that we need RealConnect to join our own scheduled Teams meeting(s) using our own on-premises RealPresence Group series devices and that standard video conference equipment outside our c...
TLDR: New Group Series 500 is able to use the “Join” button for SfB meetings created by users with video call features enabled but cannot join SfB meetings created by users without the video call f...
Hello, I am working with a user that has a Polycom HDX 7000 HD with Real Presence Touch on Software Version 3.0.6-37004. When trying to make an outbound SIP call from the Calendar on the Tou...
...nd the controller is the Realpresence touch tablet. We are having trouble joining skype meetings with invitation from outside. Indeed, the appointment appears in the calendar, but the join button i...
Skype meetings that are sent from our own Outlook Online to the Group Series appear on the touch panel with the "join" option and are able to be joined. However we have allowed external meeting r...
Im having trouble with a number of X50 devices where users joining an MSTeams meeting with their laptops whilst physically in the room and choosing 'Use Room audio' receive a "Sorry We Couldnt c...
We are looking to use a E70 or USB Eagle Eye Cube in our conference room. What I am wondering is why doesn't a USB camera work when the G7500 is in Teams mode? Is there another way to connect it to t...
Hi all, I've noticed that if you have a recurring appointment the poly x30 will only show the join button if placing a teams link in the entire series. If you edit one item from the r...