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02-06-2016
03:15 AM
Dear Sir, I have Polycom HDX 7000 HD, when we updated to firmware which 3.1, codec not working properly, codec display coming with green background with Polycom logo which green, and home p...
09-12-2016
02:12 PM
1 Kudo
Hey, all. I'm working on the installation and setup of two Polycom HDX 6000 systems, located in different counties to connect two court systems. Setup was great, both systems are a...
Show results in replies (3)
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All, Thanks to Gary's advice, I was able to finish up the setup and make calls from the Re...polycom_hdx6000_final_config.docx (16 KB)
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Gary, I have successfully made calls to all of the Polycom (and multiple other) test sites...
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...ometimes, another way around this and that is by putting the HDX in the DMZ of the router on that end. &n...
08-28-2015
12:38 PM
We have two polycom devices. One is an HDX 7000 running Release - 2.6.1.3-5205. The other is a HDX 6000 running Release - 2.6.1.3-5205. Both devices sit outside the f...
07-12-2011
02:09 AM
I have the HDX 7000, software version 2.6.0_ne-4740. The license key for update is present. When I update the device on the last version from web-interface, such as: 2.6.1.3 3.0.0 3.0.0.1...
06-03-2014
03:45 AM
An HDX800 that has been hapilly operating in it's AV Rack for a couple of years has recently been s/w updated to V3.1.3.2. It's now reporting overtemps, but has not, as yet, crashed. &n...
08-07-2017
05:15 AM
04-05-2016
09:13 AM
Dear community, we have the follwoing issue with our Polycom HDX 7000 ( Hardware D). I can do content sharing with the people+content IP share. But when trying to do the s...
Show results in replies (3)
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...he HDX 7000, as per the Admin Guide and the on-screen prompt, when you change any of the auxillary i...
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HDX can only join WebEx if the WebEx invite includes a SIP address for video systems to connect to....
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Can anyone share polycom HDX 7000 system configurations to host and participate in web-ex m...
02-22-2017
03:23 PM
RPRM 10.0.1_25, HDX 7000('s), 3.0. We are able to dynamically provision Group Series endpoints. Both Admin and Network profiles. Trying to provision an HDX 7000 endpoint and r...
02-12-2017
09:16 PM
Will 2457-65015-010 work between a HDX 7000 and an EagleEye III camera? Or do you need to use 2457-23180-010? Thanks.
08-15-2012
01:52 AM
...ried to change Eagle Eye cam, cable .... but nothing helped. So the cam and cable is OK. I have tried soft upgrade to HDX Version 3.0.4 Software but still the same. I have a...
Show results in replies (7)
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The connection is DVI. Currently is the HDX software v. 3.0.4. Thank you
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Here are answers: 1., HDX is connected to projector - the length of the cable is 10m, b...
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Ok so is the projector connection on the projector VGA, DVI, HDMI, or Component? Also what HDX s...
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...eplace that HDX.
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...nly. So the problem appears to be with the HDX 7000. Thanks... Dale S...
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Have you tried to do a factory reset on the HDX yet? If not just turn off the HDX then t...
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Hello, I wanted to check is this happening over a IP call or ISDN? If this is happen...