Logo

Poly Community
Sign In Help

Search the Community

Showing results for 
Search instead for 
Did you mean: 
Search Options
  • Subscribe to RSS Feed for this Search
Advanced Hide Advanced
  • Posts
  • Users
Advanced Search Options
Search Modifiers:
You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.
Limits search results to topics that have no replies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
  • in Video Endpoints
1,000 results
Sorted by:
Date
  • Date
  • Views
  • Kudos
  • Replies
  • Best Match

Trouble Configuring the Network & Joining a Test R...

by Max L in Video Endpoints
‎05-24-2023 07:12 AM
‎05-24-2023 07:12 AM
Hello. I am but a simple IT intern at a medium sized company. We received a Polycom HDX 8000 and I am tasked with configuring it. While I have experience in general IT areas, I am not familiar with t...
Show results in replies (1)
  • ...emember to NAT/forward all those ports to the internal IP of your HDX on your firewall.   

[Software] Poly Studio X and G7500 PolyOS 4.0.1 wa...

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎05-03-2023 02:05 PM
2 Kudos
‎05-03-2023 02:05 PM
2 Kudos
Hello all,   the long-anticipated Poly OS 4.0.1-380048 was released.   POLY VIDEO OS 4.0.1 SOFTWARE IMPORTANT: After updating a system to VideoOS 4.0.1, the software ...
video-os-rn-4-0-1.pdf (‏388 KB)
Labels:
  • 4.0.1=380048

[Software] Poly Studio X and G7500 PolyOS 4.0 was ...

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎03-08-2023 10:54 PM
1 Kudo
‎03-08-2023 10:54 PM
1 Kudo
Hello all,   the long-anticipated Poly OS 4.0.0-376092 was released.   POLY VIDEO OS 4.0 SOFTWARE IMPORTANT: After updating a system to VideoOS 4.0, the software CANN...
video-os-rn-4-0 (2).pdf (‏585 KB)
Labels:
  • 4.0.0-376092
  • PolyOS 4.0
Show results in replies (1)
  •   PolyOS 4.0 is now also on the Poly Support Page for download for local or USB upgrades &...

[Software] Poly Studio X and G7500 3.14.2 was rele...

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎12-20-2022 03:23 AM
1 Kudo
‎12-20-2022 03:23 AM
1 Kudo
Hello all,   we just released 3.14.0-372034 for the Studio X30, X50, X70 and G7500. This also includes 1.6.2-260011 for the E70.   Poly announces ...
video-os-rn-3-14-2.pdf (‏340 KB)
Labels:
  • E70 Camera 1.6.2-260011
  • Poly VideoOS 3.14.2-378005

[Software] Poly Studio X and G7500 3.14.1 was rele...

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎10-31-2022 12:08 PM
‎10-31-2022 12:08 PM
Hello all, we just released 3.14.0-372034 for the Studio X30, X50, X70 and G7500. This also includes 1.6.2 for the E70. Poly announces the release of Poly VideoOS 3.14.1-3374010 software....
video-os-rn-3-14-1.pdf (‏343 KB)
Labels:
  • 3.14.1
  • 3.14.1-3374010
  • Echo Fix
  • TC8 pairing Fix

[Software] Poly Studio X and G7500 3.14.0 was rele...

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎09-30-2022 03:52 AM
‎09-30-2022 03:52 AM
Hello all,   we just released 3.14.0-372034 for the Studio X30, X50, X70 and G7500. This also includes 1.6.2 for the E70.   Poly announces the release of Poly VideoOS...
video-os-rn-3-14.pdf (‏345 KB)
Labels:
  • 3.14.0-372034
  • E70 1.6.2
  • G7500
  • Studio X
  • Tencent Meeting Rooms 3.9.150.547
  • Zoom Rooms 5.11.3.1619

HDX room system cannot unmute during a Teams call

by Dave G in Video Endpoints
‎09-22-2022 08:39 AM
‎09-22-2022 08:39 AM
We have an HDX room system that dials into Teams. If during the call, it get muted (through Teams), there is no way to unmute in the room. I've tried *6, but that doesn't work.   Any ideas o...

[Software] Poly Studio X and G7500 3.13.0 was rele...

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎08-31-2022 04:07 PM
‎08-31-2022 04:07 PM
Hello all,   we just released 3.13.0-368067 for the Studio X30, X50, X70 and G7500. This also includes 1.6.0-252081 for the E70.   This Poly VideoOS software build al...
video-os-rn-3-13.pdf (‏629 KB)
Labels:
  • 1.6.0-252081
  • 3.13.0-368067

HDX 8000 Update firmware software key

by AMAK in Video Endpoints
‎08-15-2022 12:46 AM
‎08-15-2022 12:46 AM
I cannot update the firmware of HDX 8000 HD, it's asking for software key. This device is very old, and not supported by Polycom or partners, as the entitlement is expired.   What way to u...
Show results in replies (1)
  • Hello @AMAK    I do not understand your answer. I have outlined how you can get ...

[Software] RealPresence Desktop 3.11.6

by Polycom Employee & Community Manager SteffenBaierUK Polycom Employee & Community Manager in Video Endpoints
‎07-11-2022 06:21 AM
‎07-11-2022 06:21 AM
Hello all,   we released 3.11.6 RealPresence Desktop for both Mac and PC   What’s New in This Release Poly RealPresence Desktop 3.11.6 is a maintenance release that inclu...
rpd-rn-us-win-3116.pdf (‏538 KB) rpd-rn-us-mac-3116.pdf (‏712 KB)
Labels:
  • 3.11.6
  • RealPresence Desktop
  • RPD
  • « Previous
    • 1
    • 2
  • Next »