Polycom dialplan digitmap

[Anonymous]

Hi,

I'm actually getting a problem. We have this dialplan :

|*xx|#x.T|R+R000Rx.T|[1-9]xxxxxx|R0R00084Rx.T|RR000R[1-9]xxxx.T|x.T|

When we want to call an IDD , the number must be transformed from 000XXXXXXXXXXX to 0008400XXXXXXXXXXX .

But there is a problem when we put # or * at the end of the number, it's call directly 000XXXXXXXXXXX .

Where is the mistake on my dialplan ?

Regards

[SteffenBaierUK]

Hello Knuckles,

have a play with the dialplan.removeEndOfDial Parameter.

Value usually is 1

If set to 1, strip trailing # digit from digits sent out.

Best regards

Steffen Baier

[Anonymous]

I added this expression R0R00084Rx.T# and it's working fine.

Modifiying the dialplan.removeEndOfDial parameter had change nothing

[SteffenBaierUK]

Hello Knuckels,

I actually did test your Digitmap earlier:

dialplan.digitmap="|*xx|#x.T|R+R000Rx.T|[1-9]xxxxxx|R0R00084Rx.T|RR000R[1-9]xxxx.T|x.T|"

 Using the above with an SPIP335 running UCS 3.3.4 and using an Asterisk 1.8 SIP server did always result in the number being modified.

I dialled 00012345678901 as an example to have the same lenght of digits and adding a # at the end did not affect to change the dialled number into 000840012345678901.

Using a * at the end did not modifie the number and dialled the original number instead.

I was not using any modifications apart from a normal SIP registration.

We always advise users to post their current software version so check's against release notes can be done to verify someone's findings.

Are you dialing off hook or on hook?

Best regards

[Anonymous · Accepted solution]

Hi,

This dialplan does not modify the number when adding # on off-hook.

But adding R0R00084Rx.T# to the dialplan seems working : The number is modified when adding # at the end.

Thanks for your assistance.