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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

The OSD factory default for an inbound call on a Polycom VVX Business Media Phone is to present this as a full screen information:

 

Example VVX600:

 

image

 

Example VVX410:

 

image

 

UC Software 5.2.2 or later added a new Parameter:

 

<web up.osdIncomingCall.Enabled="0" />

If the above Parameter is added the new screen layout is as follows:

 

VVX600

 

image

Additional call

 

image

 

VVX400

 

image

 

Additional call

 

image

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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