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- [FAQ]How can I disable the Do not Disturb / DND and/or Call ...

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07-11-2014 11:16 AM - edited 10-15-2024 01:32 AM
UCS 5.1.1 introduced new features and you can now either disable the DND and/or the call forwarding options.
Option 1:
Disable DND on the IDLE screen
<dnd feature.enhancedFeatureKeys.enabled="1" softkey.feature.doNotDisturb="0" />
In order to remove the gap left by this simply add the additional:
efk.softkey.alignleft="1"
Option 2:
Disable call forward on the IDLE screen
<fwd feature.enhancedFeatureKeys.enabled="1" softkey.feature.forward="0" />
the same with the alignment on:
<change efk.softkey.alignleft="1" />
Both of the above still leave the Option within the menu:
Option 3:
Remove DND Softkey and Menu Option:
<dnd feature.doNotDisturb.enable="0" />
The above will remove the Softkey and the Menu Option.
Option 4:
Remove FWD Softkey and Menu Option:
<fwd feature.enhancedFeatureKeys.enabled="1" feature.forward.enable="0" />
You can combine Option 1 and 2 or Option 3 and 4
Examples for all options are attached and can be mixed
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN