Can you lock down the volume of IP 335, 450

Anonymous · ‎02-10-2014

Is there a way to lock the volume on those 2 model phones?

SteffenBaierUK · ‎02-10-2014

Hello russelh,

welcome to the Polycom Community.

Could you provide more details in what you are trying to archive and also the currently used software version?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

nlra · ‎02-19-2014

I dont know of any way to prevent the volume from being adjusted by the user mid-call, but you can certainly request that the phone not remember the volume setting that the user left it at when the call ended with. You would do this by using the voice.volume.persist.* parameters in your configuration file, where * can be any one of 'handset', 'headset', or 'handsfree', depending on which volume you wish to lock down. Setting any one of those to "0" will cause the phone not to remember the last volume setting that the user left the handset, headset, or handsfree speaker at.

-- Nathan

Create an account on the HP Community to personalize your profile and ask a question