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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-30-2014 01:01 PM

HP Recommended

Hello, 

 

I have a vvx300 that is not updating call lists after a day or so.  Rebooting resolves the issue (clears the lists though) - connected to asterisk fine, and we have many other phones not repeating the issue.  Any ideas?  Thank you.

2 REPLIES 2

‎09-30-2014 01:33 PM

HP Recommended

Hello NatelBroadband,

 

welcome back to the Polycom Community.

It would be great if you could follow up your original post's and provide some feedback if the reply has helped you so other users can profit from your experience.

 

UCS 4.1.4 has been superseded with UCS 4.1.7 or UCS 5.1.2 or even the latest UCS 5.2.0

 

Please upgrade to a supported version and check if the issue still occurs.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-02-2015 12:46 PM

HP Recommended

With 5.20, the issue seems to be resolved.

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