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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

hi all,

we have some polycom device and for none of them we have the PIN to access the voicemail

for the time being we forward the message to the email and listen this way but we'd like to know this PIN, surely the default one because none of us never changed it...

someone can help me?

thanks a lot

marco

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @mfvisor,

welcome back to the Polycom Community.

The community's VoIP FAQ now contains this post here:

Apr 26, 2018 Question: How can I reset my Voice Mail Pin and/or change the recorded message?

Resolution:  Please check => here <= for an explanation that this has nothing to do with a Polycom phone.


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello @mfvisor,

welcome back to the Polycom Community.

The community's VoIP FAQ now contains this post here:

Apr 26, 2018 Question: How can I reset my Voice Mail Pin and/or change the recorded message?

Resolution:  Please check => here <= for an explanation that this has nothing to do with a Polycom phone.


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

hello SteffenBaierUK and thank you for your reply

I apologize, I didn't see that discussion

do you mean I have to ask the phone line provider?

txs

HP Recommended

yes, you are perfectly right

just called our phone line provider and solved with them!

 

thank you very much and sorry again for my fault

 

bye!

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