vvx 500 - Local Config always overriden

[Anonymous]

I am trying to override server side configuration so that the corporate directory works.

But, I cannot upload a local config section without it being removed after a the phone reboots. How do you resolve this issue?

<PHONE_LOCAL
    
            dir.corp.attribute.1.label="last name"
    dir.corp.attribute.1.name="sn"
    dir.corp.attribute.1.searchable="1"
    
    dir.corp.attribute.2.searchable="1"
        dir.corp.attribute.2.label="first name"
    dir.corp.attribute.2.type="first_name"
      dir.corp.attribute.2.name="givenName"
    
    
        dir.corp.attribute.3.label="phone number"
       dir.corp.attribute.3.name="telephoneNumber"
       dir.corp.attribute.3.type="telephoneNumber"
    
        dir.corp.attribute.4.label="company name"
        dir.corp.attribute.4.name="o"        
        dir.corp.attribute.4.searchable="1"
       dir.corp.attribute.4.type="other"
    
    />

[James_Helman]

If you are using a provising server you can create a phone override file.  it will be the phones mac address-phone.cfg and will go in the location designated for overrides in your base config ie 000000000000.cfg.  

Something like the attached file.

[Anonymous]

I don't have access to the server side at all.

So, if our voip provider does not have an overrides location, then this won't work? Or are you saying we would have to FTP the xxxmacaddress-phone.cfg file into a certain directory?

Is there anyway to tell my phone not to use their config entirely?

[SteffenBaierUK]

Hello Kyle

If they give you the registration credentials for your account there is no need for them to provision your phone.

If they do not you could ask them to add a remote location to your own server.

Details can be found when searching for this FAQ post

Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?
Resolution: Please check => here <=

This could simply be a ftp address so when you import your own configuration the phone would upload the <mac>-phone.cfg file to your own server and download it on every reboot.

if your provider has any questions on this they should work with their Polycom account team.

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[Anonymous]

The company I am dealing with claims they will not touch their provisioning server software to accommodate.

Would it be possible to create our own ftp server, load the polycom UC software on it, copy the configuration files from a phone that imported their configuration and then point our phones to our own provisioning server that we control?

They do give you the Sip domain, outbound proxy, username and password, and authorization id.

[SteffenBaierUK]

Hello

If you have all the registration details and passwords there is no requirement for you to point it to their server and setup your own server instead

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