trio 8800 issue

Occasional Visitor

trio 8800 issue


We have trio 8800

Problem issue is can't dial out follow condition

dial 9+Authorization code (6 digit) + country code+ city code + extention number

How we set value in digitmap field?

Please advised.




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Polycom Employee & Community Manager

Re: trio 8800 issue

Hello @Spam709 ,


Welcome to the Poly Community.

It would be of interest to the volunteers here what kind of call server you are using and also provide some details like the currently used software version.


Information around the digitmap can be found in the following FAQ post:


Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference or Digitmap issues

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 2