sip.ld & ver.ld

WDU
Occasional Visitor

sip.ld & ver.ld

I have a Soundpoint IP 501, that I recently upgraded to boot ROM 4.1.4.

 

It appeared to properly apply the ROM, but now it is in a continuous cycle where the display goes from:

 

Updating Initial Config

Could not contact boot server

Error, application is not present

Rebooting

 

Admittedly, this is only affecting me since it is the first polycom phone I am trying to set up.  I installed the ftp site on my laptop computer, and only have the boot ROM i downloaded from the polycom site.  I think the problem is that I do not have the sip.id, verr.ld, sip.cfg, and any of the underlying files needed.

 

Is there a place I can download these files, or roll back my phone to an earlier verrsion?

 

Thanks!

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: sip.ld & ver.ld

Hello WDU,

welcome to the Polycom Community. I have moved your Post to the correct section.

Could I bring your attention to the following VoIP FAQ posts:

 

Sep 27, 2012 QuestionI get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

 

Oct 7, 2011 Question: What SIP or UC Software Version or BootROM Version is supported by my Phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2