sip.ld & ver.ld

Occasional Visitor

sip.ld & ver.ld

I have a Soundpoint IP 501, that I recently upgraded to boot ROM 4.1.4.


It appeared to properly apply the ROM, but now it is in a continuous cycle where the display goes from:


Updating Initial Config

Could not contact boot server

Error, application is not present



Admittedly, this is only affecting me since it is the first polycom phone I am trying to set up.  I installed the ftp site on my laptop computer, and only have the boot ROM i downloaded from the polycom site.  I think the problem is that I do not have the, verr.ld, sip.cfg, and any of the underlying files needed.


Is there a place I can download these files, or roll back my phone to an earlier verrsion?



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Polycom Employee & Community Manager

Re: sip.ld & ver.ld

Hello WDU,

welcome to the Polycom Community. I have moved your Post to the correct section.

Could I bring your attention to the following VoIP FAQ posts:


Sep 27, 2012 QuestionI get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=


Oct 7, 2011 Question: What SIP or UC Software Version or BootROM Version is supported by my Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2