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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have a couple 450s that are new and I am getting an "application not present" error on bootup. I have everything set correctly to point to our FTP server, to no avail.  We have dozens of these phones in use and I have never had an issue before in getting one set up. I have setup a couple phones since I could not get these 2 to work so everything is ok as far as the FTP server goes. Any idea on what I can check? I am not an expert by any means so be patient with my somewhat elementary knowledge. Thanks in advance for any help!

1 REPLY 1
HP Recommended

Hello Carpenter,

welcome to the Polycom Community.

 

I have moved your post to the correct VoIP section.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.

 

Using the search with the key words "application not present" already provides plenty of post's with the same topic.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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