push notification is not staying for too long (showing on the display for only 10sec)

[Rajakiran]

Hello,

I saw all of the community messages regarding push notifications and tried all of them. Non of the example worked for me (i don't know how it works for others). Here is my working example

curl --digest -u Push:Push -d "<PolycomIPPhone><Data priority=\"critical\">welcome To Polycom</Data></PolycomIPPhone>" -H "Content application/x-com-polycom-spipx" -k https://PHONE IP/push

My question is: push message is displaying for 10sec only on the phone display, is there any way that i can increase the time?  Is there any way that push message will dispaly on the phone until someone press some button (HOME/EXIT/or any other key) on the phone?

And also how can I give control to the user on Polycom upgrades (if i push the new firmware to the phones it will say like new firmeare is avilable if you want to upgrade press reboot or anything else)? is there any way that i can do that? I am using global provisioning server (000000000000.cfg )

Thanks,

Rajakiran

[Rajakiran]

Hello,

any word for my post?! i am not seeing any replay from the past three days🤔  

And also trying to give the user control on the firmware updates. below are the tag sets i have enabled

    %prov.polling.enabled%   1   Edit   %prov.polling.mode%   abs   Edit   %prov.polling.time%   18:35   Edit   %prov.usercontrol.enabled%   1   Edit   %prov.usercontrol.postponeTime%   02:00   Edit

when phone find new version it is automatically updating the software at the time mentioned. it was not intimating on the new firmware! any Idea guys 🤔  

thanks,

Rajakiran

[SteffenBaierUK]

Hello Rajakiran,

The community's VoIP FAQ contains this post here:

Mar 8, 2012 Question: What kind of support should I expect from the Community?
Clarification: Please check => here <=

You may mistake what a community is and therefore if you require support please open a ticket.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. In case this is some sort of an Internet discounter please post your phone's MAC address so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services