ldap invalid DN syntax

[Niall]

I'm trying to set up the ldap corporate directory, but the corp dir on the phone only says please try again, looking at the syslog output, I see:

Jul 20 16:55:12 192.168.80.137 192.168.80.137 0720165508|ldap |4|00|ldapData::ldapConnBind:ldap_x_bind_s - rc=0x22 <Invalid DN syntax>
Jul 20 16:55:12 192.168.80.137 192.168.80.137 0720165508|ldap |4|00|cDynamicData::finalizeInit:finalizeInit Failed state=<2>

The ldap server is well established and working, my config is:

<dir>
  <dir.corp dir.corp.address="ldap://192.168.70.12"
  dir.corp.baseDN="ou=Staff,dc=autologic"
  dir.corp.filterPrefix="(objectclass=inetorgPerson)">
    <dir.corp.attribute
       dir.corp.attribute.1.filter=""
       dir.corp.attribute.1.label="Last Name"
       dir.corp.attribute.1.name="sn"
       dir.corp.attribute.1.searchable="0"
       dir.corp.attribute.1.sticky="0"
       dir.corp.attribute.1.type="last_name"
       dir.corp.attribute.2.filter=""
       dir.corp.attribute.2.label="First Name"
       dir.corp.attribute.2.name="gn"
       dir.corp.attribute.2.searchable="0"
       dir.corp.attribute.2.sticky="0"
       dir.corp.attribute.2.type="first_name"
       dir.corp.attribute.3.filter=""
       dir.corp.attribute.3.label="Tel Number"
       dir.corp.attribute.3.name="telephoneNumber"
       dir.corp.attribute.3.searchable="0"
       dir.corp.attribute.3.sticky="0"
       dir.corp.attribute.3.type="phone_number">
    </dir.corp.attribute>
    <dir.corp.backGroundSync dir.corp.backGroundSync.period="86400">
    </dir.corp.backGroundSync>
    <dir.corp.vlv dir.corp.vlv.allow="0" dir.corp.vlv.sortOrder="">
    </dir.corp.vlv>
  </dir.corp>
</dir>

[SteffenBaierUK]

Hello Niall,

Have a look at the corporate directory FAQ and maybe lower the ldap logging level to 2

Best regards

Steffen Baier

[sangar_safi]

I used the following syntax and was able to get to work. The issue was the naming which I have highlighted in red.  

I am using Polycom 670 and 4.0

<dir>
  <dir.corp dir.corp.address="ldap://192.168.70.12"
  dir.corp.baseDN="ou=Staff,dc=autologic"
  dir.corp.filterPrefix="(objectclass=inetorgPerson)">
    <dir.corp.attribute
       dir.corp.attribute.1.filter=""
       dir.corp.attribute.1.label="Last name"
       dir.corp.attribute.1.name="sn"
       dir.corp.attribute.1.searchable="0"
       dir.corp.attribute.1.sticky="0"
       dir.corp.attribute.1.type="last_name"
       dir.corp.attribute.2.filter=""
       dir.corp.attribute.2.label="First name"
       dir.corp.attribute.2.name="givenName"
       dir.corp.attribute.2.searchable="0"
       dir.corp.attribute.2.sticky="0"
       dir.corp.attribute.2.type="first_name"
       dir.corp.attribute.3.filter=""
       dir.corp.attribute.3.label="phone number"
       dir.corp.attribute.3.name="telephoneNumber"
       dir.corp.attribute.3.searchable="0"
       dir.corp.attribute.3.sticky="0"
       dir.corp.attribute.3.type="phone_number">
    </dir.corp.attribute>
    <dir.corp.backGroundSync dir.corp.backGroundSync.period="86400">
    </dir.corp.backGroundSync>
    <dir.corp.vlv dir.corp.vlv.allow="0" dir.corp.vlv.sortOrder="">
    </dir.corp.vlv>
  </dir.corp>
</dir>

[SteffenBaierUK]

Hello sangar,

welcome to the Polycom Community.

Thanks for getting back but these are just the labels the phone displays on the screen. The FAQ contains a working example and the original user has unfortunately not yet replied.

Best Regards

Steffen Baier

Polycom Global Services

[sangar_safi]

When incroporated the sytax that you have provided in FAQ, I was getting an error "Try Again". As soon i changed them to what I supplied, it started to work. I have it working curently with my configuration. Perhaps I am nissing some other parameter