how to do voicemail audible alert polycom vvx 500?

Anonymous · ‎04-29-2014

Hi all, I want to leave voicemail to polycom vvx 500 phone and I can make this after that instead of voicemail light of on the phone I want to heard voicemail alert.Is it possible? If it is,how can I make?.

Thanks

SteffenBaierUK · ‎04-29-2014

Hello Alican,

welcome to the Polycom Community.

once the Polycom phone receives the NOTIFY message for the Voice Mail it should play an audible sound and then illimunate the LED to show a voice Mail.

I am not sure if above is what you are after and recommend to work for further support with your Polycom reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎04-29-2014

Thank you so much Steffen,

sorry I cannot tell you my problem.

If the phone takes voicemail I want to hear voicemail alert.For each voicemail ,I should hear beep sound or like this for receiving messages.

I'm looking for this: http://community.polycom.com/t5/VoIP/FAQ-How-can-I-disable-the-message-waiting-tone/td-p/21228

Could it made possible with any configuration or setup?

Thanks in advance.

SteffenBaierUK · ‎04-30-2014

Hello Alican,

as already explained in my original reply the phone will play and audible tone each time it receives the SIP NOTIFY for a Voicemail.

If this is not the case for yourself please raise this via your Polycom reseller so our support team can assist you.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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