how to connect soundstation 2 to cisco switch 2960

Baswaraj Telgool
Occasional Visitor

how to connect soundstation 2 to cisco switch 2960



we have depolyed VIOP in our network , we got VG204XM to connect analog device to VOIP Service.


but i am not able to connect soundsation2 to cisco switch 2960, i tried all color code combination still not working 


can anyone help me on this 

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Polycom Employee & Community Manager

Re: how to connect soundstation 2 to cisco switch 2960

Hello Baswaraj Telgool,

welcome to the Polycom Community.

The SoundStation 2 is an analog phone and needs an analog line. You cannot directly connect it to a VoIP Switch. The usually wiring within the RJ11 / RJ12 plug would be the middle two cables.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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