Hello Dan,
None of our phones have a RS232 that is available to customers.
All of our phones support more or less (depending on the age / software Version) the following:
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Apr 21, 2015 Question: Can I use advanced remote control possibilities / CTI?
Resolution: Please check => here <=
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Nov 24, 2014 Question:Can the Phone send Telephony Event Notifications?
Resolution: Please check => here <=
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Nov 10, 2014 Question:How can I check the status of a Polycom SoundPoint IP, SoundStation IP or a VVX Phone?
Resolution: Please check => here <=
The above will give whoever you looking at to control the phone the ability to implement this in their product and control the phone via LAN.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
