In the documentation it states that the autoOffhook will still allow extension calling by pressing the speakerphone or line button, however as soon as I do this the autocall just begins ringing and not allowing me to dial any extensions. I am connected to a PBX with an analog gateway as we are using analog lines. I've uploaded the .cfg file via the web gui. The model I am experiencing this issue on is :
VVX 201
UC Software Version | 6.3.1.11465 |
Updater Version | 6.3.1.2346 |
Hello @MarkLe ,
Welcome to the Poly Community.
Where did you find this statement? UC Software 6.3.0 or 6.4.0 Admin Guides do not mention this. In addition, for example, an old UC Software 4.0.0 Admin Guide specifically mentions:
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------It was actually in one of your posts, I thought I saw it in formal documentation as well but cant seem to find it.
"In order to still be able to dial a number simply type the number as usual and press the dial softkey or the Headset or Speaker button."
Hello @MarkLe ,
Just did a quick test using:
<test call.autoOffHook.1.enabled="1" call.autoOffHook.1.contact="3096" />
Best Regards
Steffen Baier
If official support is required please check how to phone or open a case here
----------------Wow, after all the time I spent you'd think I would have tried that... everything I tried involved getting a dial tone first before dialing etc. I can confirm if I dial ext. first then hit dial I can call extensions. Thank you very much!