Hello @MarkLe ,
Welcome to the Poly Community.
Where did you find this statement? UC Software 6.3.0 or 6.4.0 Admin Guides do not mention this. In addition, for example, an old UC Software 4.0.0 Admin Guide specifically mentions:
- You can configure the phone to automatically place a call to a specified number when you go off-hook. This feature is sometimes referred to as Hot Dialing. The phone goes off-hook when you lift the handset, press the New Call soft key, or press the headset or speakerphone buttons on the phone.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
