backgrounds through provisioning Polycom Trio + Group Trio Mode

Occasional Contributor

backgrounds through provisioning Polycom Trio + Group Trio Mode

Hello, I need to change the background, when I have the group in Trio Mode


Trio: 5.7.1.AB

Group 310: 6.1.8-430297

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Polycom Employee & Community Manager

Re: backgrounds through provisioning Polycom Trio + Group Trio Mode

Hello @santiago.sayago,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Apr 5, 2016 Question:Can I customize the background and/or Picture of a Polycom Visual+ connected to a Polycom Trio?

Resolution: Please check => here <= for details.

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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