Will PUSH request work for VVX 310 and VVX 410 Models?

Occasional Contributor

Will PUSH request work for VVX 310 and VVX 410 Models?


I can succesfully send PUSH request to SP IP560, VVX500 and VVX 1500 Polycom phones and perform operations. But when I try the same for VVX310 and VVX 410 models the PUSH is not happening.  Do these models support PUSH requests? .




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Polycom Employee & Community Manager

Re: Will PUSH request work for VVX 310 and VVX 410 Models?

Hello Pradeep,

welcome back to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


You are already aware of the PUSH FAQ so simply utilize the troubleshooting section to find your error. All Polycom Phones (current or older) support this functionality.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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