Voicemail Reset

Occasional Visitor

Voicemail Reset

I started a new job and I am trying to set up my voicemail on a Polycom Soundpoint IP450.  It is asking for the password which I never set up so don't have.  Is there a way to reset the password without know the old one?

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Polycom Employee & Community Manager

Re: Voicemail Reset

Hello jnick4,

welcome to the Polycom Community.

The voicemail itself has nothing to do with Polycom and you would need to ask whoever setup the system itself or a work colleague.


Polycom does not provide a voice mail functionality and there are already several posts on this that can be found using the community search => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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